At Doux Joaillier, every detail matters, including the way your order is delivered. Each piece is prepared with the utmost care within two to five business days, depending on availability, and shipped using the method that best suits your needs. Throughout the process, we strive to offer an experience that is seamless, reassuring and attentive.

Our Shipping Options

In-store pickup

If you choose to collect your order in-store, you will receive an email notification as soon as your purchase is ready for pickup. This service is entirely complimentary.

Standard Delivery

Our standard delivery includes carefully prepared packaging and an online tracking service, allowing you to follow your parcel with complete transparency from dispatch to delivery.

- In France, standard delivery is offered with no minimum purchase.

- In Belgium, delivery becomes complimentary from €5,000. Below this amount, a €50 contribution applies.

- For other European Union countries, standard delivery is complimentary from €5,000. For orders below this threshold, shipping fees amount to €75.

- For shipments to Canada and Romania, a fee of €110 applies.

- For Denmark, the delivery fee is €130.

Express Delivery

For urgent orders, we offer a 24-hour express delivery service.

- In France, this express option is available for €17.

- In Belgium and eligible European countries, express delivery is offered at a rate of €75.

Please note: For orders exceeding €5,000, shipment is made with declared value to ensure optimal security. In this case, 24-hour express delivery is not applicable and delivery may take up to 5 business days.

Gift Wrapping

To enhance the pleasure of unveiling your jewellery, we offer complimentary gift wrapping, designed to elevate the moment and make every unboxing feel truly special.

Dedicated Customer Support

Our team remains at your disposal for any questions regarding shipping or tracking. We are committed to providing a flawless purchasing experience, from the preparation of your order to the moment it reaches your hands.